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Equinox IT – Terms and Conditions for the Sale of Second-Hand Goods
1. Product Condition
- 1.1 All Products sold are used or refurbished, and may exhibit signs of prior use, such as wear, scratches, or markings.
- 1.2 Product descriptions are accurate to the best of our knowledge and include relevant details such as make, model, specifications, and known defects (if any).
- 1.3 Unless otherwise stated in writing, no guarantees are made regarding the lifespan, performance, or suitability for any specific purpose.
2. Warranties & Guarantees
- 2.1 All second-hand goods are sold “as-is” and “voetstoots”, with no express or implied warranties, unless stated in writing.
- 2.2 Where a limited warranty is provided, it will be detailed in the invoice or a separate warranty card.
- 2.3 You are responsible for thoroughly inspecting the goods upon collection or delivery.
3. Returns & Refunds
- 3.1 Returns are only accepted if the item is materially different from the description provided at the time of sale.
- 3.2 You must notify us in writing within 7 days of receiving the item, with supporting photos and an explanation.
- 3.3 Approved returns must be sent back at your cost, and refunds will only be processed once the item is inspected.
- 3.4 Refunds may be subject to a restocking fee of up to 15% of the item’s purchase price.
4. Pricing & Payment
- 4.1 All prices are listed in South African Rand (ZAR) and are inclusive/exclusive of VAT [choose one].
- 4.2 Full payment is required before any item is dispatched or made available for collection.
- 4.3 We accept [insert payment methods, e.g. EFT, card payments, etc.].
5. Delivery & Risk
- 5.1 Risk of loss or damage passes to you once the goods leave our premises.
- 5.2 We are not responsible for any delays, damages, or losses that occur during transit if you arrange your own courier.
- 5.3 Where delivery is provided by us, we will take reasonable care to ensure the item is packaged securely.
6. Limitation of Liability
- 6.1 Equinox IT shall not be liable for any indirect, incidental, or consequential damages arising from the use, inability to use, or malfunction of the goods.
- 6.2 Our maximum liability shall not exceed the purchase price of the goods in question.
7. Ownership & Title
- 7.1 Title in the goods remains with Equinox IT until full payment has been received.
- 7.2 We reserve the right to reclaim any items not paid for in full.
8. Compliance
- 8.1 You are responsible for ensuring that any item purchased complies with local laws, regulations, or licensing requirements.
- 8.2 Equinox IT is not responsible for software licensing issues unless specifically agreed in writing.
9. General
- 9.1 These Terms are governed by the laws of the Republic of South Africa.
- 9.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City, e.g. Johannesburg or Cape Town].
- 9.3 These Terms may be updated from time to time. The version in effect at the time of purchase will apply.