Payfast Terms and Conditions

  1. Detailed description of goods and/or services
    EquinoxIT PTY LTD is a business in the information Technology industry that Retails .
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way Courier Reference.
  3. Export restriction
    The offering on this website is available to South African clients only.
  4. Return and Refunds policy
    The provision of goods and services by EquinoxIT PTY LTD is subject to availability. In cases of unavailability, EquinoxIT PTY LTD will refund the client in
    full within 30 days. Cancellation of orders by the client will attract a 5 % administration fee.
  5. Customer Privacy policy
    EquinoxIT PTY LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information”
    shall be defined as detailed in the Promotion of Personal Information Act 4 of 2013 (POPIA). To view our Privacy Policy please go to https://
    payfast.io/privacy-policy/
  6. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the EquinoxIT PTY LTD bank account, the
    details of which will be provided on request.
  7. Card acquiring and security
    Card transactions will be acquired for EquinoxIT PTY LTD via Payfast by Network who are the approved payment gateway for all South African
    Acquiring Banks. Payfast by Network uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored
    on the website. Users may go to www.payfast.io to view their security certificate and security policy.
  8. Customer details separate from card details
    Customer details will be stored by EquinoxIT PTY LTD separately from card details which are entered by the client on Payfast by Network ’s secure
    site. For more details on Payfast by Network refer to www.payfast.io.
  9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
    South African Rand (ZAR).
  10. Responsibility
    EquinoxIT PTY LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer
    service and support, dispute resolution and delivery of goods.
  11. Country of domicile
    This website is governed by the laws of South Africa and EquinoxIT PTY LTD chooses as its domicilium citandi et executandi for all purposes under
    this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 117 ermelo Road, Strubenvale,Springs
  12. Variation
    EquinoxIT PTY LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. Company information
    This website is run by Private Company based in South Africa trading as
    EquinoxIT PTY LTD and with registration number2024/668082/07
  14. Your Company contact details
    Company Physical Address:117 ermelo Road, Strubenvale,Springs

Email: Info@equinoxit.co.za Telephone: 0878217226


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