Privacy Policy

Privacy

29.1 EquinoxIT will:

29.1.1 Treat your personal information as strictly confidential, except where we are entitled to share it as outlined herein;
29.1.2 Implement appropriate technical and organizational measures to ensure that your personal information is secure and protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alteration, disclosure, or access;
29.1.3 Provide you with access to your personal information to view and/or update personal details;
29.1.4 Promptly notify you if we become aware of any unauthorized use, disclosure, or processing of your personal information;
29.1.5 Provide you with reasonable evidence of our compliance with our obligations upon reasonable notice and request; and
29.1.6 Upon your request, promptly return or destroy any and all of your personal information in our possession or control, except for that which we are legally obliged to retain.

29.2 We will not retain your personal information longer than the period for which it is needed unless we are legally required to do so, or if you consent to us retaining such information for a longer period.

Information Collection

30.1 Information is collected when

a customer registers on our site, places an order, enters a competition, or submits a query.

30.2 Information that may be collected and which you may be required to provide includes your name, email address, identity number, delivery address, age, gender, occupation, account details, tax number, or contact number.

Information Use

31.1 The information collected may be used in one or more of the following manners:

31.1.1 To improve our customer service, website, or service offerings;
31.1.2 To process orders and transactions;
31.1.3 To administer competitions or promotions;
31.1.4 To send communications to you regarding our business or promotions.

31.2 Where an email address is provided, we undertake to use it only for purposes of communicating with you regarding an order placed with EquinoxIT, unless you specifically provide permission through an opt-in function to receive various communications transmitted to our mailing list, including company news, product information, promotions, updates, etc.

31.3 Should you opt-in to our mailing list and decide at any stage that you would like to unsubscribe from any future emails, an unsubscribe option is available in our emails.

Information Protection

32.1 We use data encryption on all sensitive information to protect user information.

32.2 We do not share any personal information with third-party companies.

Third Party Disclosure

33.1 We will never sell or transfer your personally identifiable information to third parties without your express permission for any specified purpose.

33.2 This does not include third parties who assist in the administration of this website or who help deliver services to you as the customer. Such transfers or disclosures shall be only to the extent necessary for legitimate purposes.

33.3 We may also disclose your information where required by law or a law enforcement agency or to protect the rights of EquinoxIT and other users.

33.4 Non-personally identifiable data may be disclosed to third parties for marketing, market research, or statistical gathering purposes.

Use of Cookies

34.1 The website makes use of “cookies” to automatically collect information and data through the standard operation of Internet servers. “Cookies” are small text files a website can use (and which we may use) to recognize repeat users, facilitate ongoing access to and use of the website, track usage behavior, and compile aggregate data that allows the website operator to improve the functionality of the site and its content and display more focused advertising to users via third-party tools. The type of information collected by cookies is not used to personally identify you. Please note that cookies may be necessary to provide you with certain features available on our website; thus, if you disable cookies on your browser, you may not be able to use those features, and your access to our website will be limited. If you do not disable cookies, you are deemed to consent to our use of any personal information collected using those cookies, subject to the provisions of this clause.

Third Party Links

35.1 Where we include or offer third-party products or services on our website, such websites are not subject to these Terms and Conditions and will be governed by their own privacy policies.

35.2 It is your responsibility to familiarize yourself with such policies, and EquinoxIT shall have no responsibility or liability for the content or activities of these linked sites.